Renegade Craft Fair

Shop Policy

SHIPPING

Items purchased from the Renegade Shop will be shipped by each individual artist you have supported. Therefore, your order may arrive in multiple packages. We will send you a tracking number for each shipment as soon as the artists mail your goods. Domestic shipping (US) is included in the price of your items. We are presently working on the Shop’s International shipping capabilities so please email us prior to purchase to inquire about shipping outside of the US.

MADE-TO-ORDER ITEMS

Select items in our Shop are listed as Made-to-Order and require a longer delivery window. These items and their respective delivery times will be clearly noted on each product page. Sales of Made-to-Order or Custom items are final.

RENEGADE GIFT CARDS

Looking for the perfect gift for the Renegade Superfan in your life but can’t decide what to buy? A Renegade Shop digital gift card gives your loved ones the ability to support their favorite artists and makes you a hero! Please note, gift cards are redeemable only at the Rc Shop.

GENERAL MERCHANDISE RETURN POLICY

Return requests must be submitted within 7 days of receipt of purchased item(s). Refund eligible returns include items which arrive damaged or broken, items which do not match photos and descriptions listed in the shop, or items which are otherwise unusable. Return postage is the responsibility of the customer and returned items must be in their original packaging, unused, and in the same condition in which they were received. Items which are damaged during the return shipment are not eligible for refund or replacement.

REFUND POLICY

Once returned we will notify you on the status of your refund after inspecting the item and confirming with it’s maker. If your return is approved, we will initiate a refund to your credit card. You will receive the credit within 5-10 business days after receiving approval from Renegade Craft, and depending on your card issuer’s policies.